Return Policy
What You Can Exchange or Return
D6 Clothing unconditionally guarantees all products we manufacture and sell at our online store to be free from defects of workmanship. We will gladly replace or refund you for any defective items you wish to return.
If you're unsatisfied with the fit, quality, color, or size of an item you may return it and choose an item in another size or color. We will gladly replace any item that you're not completely happy with.
Please note the following limitations:
- Item must be returned within 45 days from date of purchase.
- Underwear products cannot be returned unless defective.
- Items that have been laundered or altered in any way cannot be accepted for exchange or return.
If you change your mind?
If you simply wish to exchange or return an item for any reason (see limitations above), you are responsible for return shipping charges, but we will ship you a replacement item with no additional shipping charge.
Example:
- You decide you don't like the style, fit, or color.
- You decide you just don't want the item for whatever reason.
What to do:
- Complete the "Return Form" included with your order. Remember to indicate the style, color, and size of your desired replacement item(s).
- Place the item(s) you wish to return in a suitable box or envelope.
- ou are responsible for return shipping charges. We recommend you use priority mail or a carrier that provides tracking. D6 Clothing is not responsible for lost shipments.
If we make a mistake?
If we make a mistake with your order, we will take care of return shipping and send you a replacement item with no additional charge for shipping.
Example:
- Item shipped does not match the style, size, or color you ordered.
- Item shipped is defective in workmanship.
What to do:
- Email us at customercare@D6clothing.com with an explanation of your situation.
- A Customer service agent will process your request and assist you with return shipping.
- Complete the "Return Form" included with your order. Remember to indicate the style, color, and size of your desired replacement item(s).
- Place the item(s) you wish to return in a suitable box or envelope.
Where to send:
Customer Exchanges
D6 Clothing
1149 S. Gower St Suite 103-3
Los Angeles, CA 90038
If you request a replacement:
When the returned item is received, we immediately process a new order for your replacement item, and ship it to you with no additional shipping charge. You may see a new charge on your credit card statement, but the value of your returned item will be credited back when our Returns Department has completed processing your return (usually within 2 weeks).
If you request a refund: When the returned item is received, the value of your returned item will be credited back as soon as our Returns Department has completed processing your return (usually within 2 weeks). For questions or assistance, please email us at customercare@D6clothing.com